KSM Order Tracking
New from 19 October 2026 · Included with your order
Your orders.
A clearer view, every step.
Meet KSM Order Tracking: check your order progress, urgent order labels and shipment tracking numbers online, wherever you are. No app download needed.
Track My Orders ↗Placed an order? Ask your sales representative for your customer code and initial password.
Getting started is simple
Use your customer code
Open the portal in your browser and enter your exclusive customer code and login password, provided by your sales representative.
Set your own password
On your first login, you will be asked to change your initial password. Keep your new password private.
Pick up where you left off
Reopen the portal in the same browser to continue while your login session remains active. If you sign out, clear browser data or your session expires, simply log in again.
Six clear order statuses
See the current status of each order, from artwork through shipment. Cancelled orders are shown separately.
- Order confirmed · Artwork pending
- Artwork approved · CNC/sample awaiting approval
- Production in progress
- Production complete · Awaiting shipment
- Shipped
- Cancelled
One place for the details that matter
Regular progress updates
The portal checks our order system for updates every 15 minutes. New information appears after it has been recorded by our team and synchronized.
Urgent orders at a glance
Orders marked as urgent in our system display an Urgent label, so you can find them quickly.
Shipment information
View the carrier and tracking number when shipment details are available. Search your orders by order number or tracking number.
Ready to check your order?
Need access or help logging in? Contact the sales representative who handles your order, or email info@kosmeii.com.
Open KSM Order Tracking ↗